It is iSYSTEMS policy to ensure that customer information is kept private and secure at all times and treated in the strictest of confidence. We do not sell or rent any information gathered about customers (whether gathered on line or via our normal working relationship) without your express permission.
What Personal Data Do We Collect?
We will collect personal data which will include your name, company position, address, telephone number, mobile number, email address, age, and IP address. When we do so we adhere to the UK General Data Protection Regulation (GDPR), which was incorporated into UK law following Brexit, and which is supported by the Data Protection Act 2018 (DPA 2018). Depending on the service provided we are responsible as either a ‘controller’ or ‘processor’ of that personal information for the purposes of those laws.
How Do You Use My Personal Data?
Browsing Our Site
Every time you connect to the site, we store a log of your visit that shows the unique identifier of your machine. This tells us what your machine has looked at, whether the page request was successful or not and which browser your machine used to view the pages. This data is used for statistical purposes as well as to help customise the user experience as you browse the site and subsequently interact with iSYSTEMS.
If you are making a job application or enquiry, you may provide us with a copy of your CV or other relevant information. We will use this information for the purpose of considering your application or inquiry. You are consenting to us sharing this information with third parties.
If you obtain products or services from us, we will use your contact details for the purposes of;
- Providing training
- Customer support and account management
- Order processing and billing
- Verifying your usage of the products and services in accordance with the terms and conditions of your agreement with us
- Carrying out end user compliance checks for export control purposes
- Issuing license expiry, renewal and other related notices
- Maintaining our company accounts and records
Marketing and Promotions
We will contact you from time to time in order to provide you with information about products and services that could be of interest to you. All marketing emails that we send to you will follow the email guidelines described below. You have the right to ask us not to process your personal data for marketing purposes.
We adhere to the following guidelines in relation to our email communications:
- Emails will clearly identify us as the sender
- Emails sent to you for marketing purposes will include an option to unsubscribe from future email messages
- You can unsubscribe from all mailing lists, with the exception of any emails regarding legal notices, invoicing, or license renewals
Who Might We Share Your Personal Data With?
iSYSTEMS provides products and services from many partners with global operations. When you give us personal data, that data may be used, processed or stored anywhere in the world, including countries outside the EEA.
In the event that we receive requests from government departments, agencies or other official bodies, we will only disclose your information if and to the extent that we believe we are legally required to do so (for example, but without limitation, upon receipt of a court order, warrant, subpoena or equivalent).
Except as set out above, we will not disclose your personal data save where we need to do so in order to enforce our rights.
We endeavour to hold all personal data securely in accordance with our internal security procedures and applicable law.
Unfortunately, no data transmission over the Internet or any other network can be guaranteed as 100% secure. As a result, while we strive to protect your personal data, we cannot ensure and do not warrant the security of any information you transmit to us, and this information is transmitted at your own risk.
If you want to request any information about your personal data or believe that we are holding incorrect personal data on you, please contact firstname.lastname@example.org. Please note that we may reject requests which risk the privacy of others or are unreasonable or repetitive.
Notification of Changes
We reserve the right to amend or vary this policy at any time and the revised policy will apply from the date posted on the site. You accept that by doing this, we have provided you with sufficient notice of the amendment or variation.